Transportation Security Administration officers were cited for more than 9,600 cases of misconduct from 2010 to 2012, according to a new government report that shows agency employees often received light punishments for sneaking prohibited items past scanners or napping on the job.

The report, released by the Government Accountability Office, found nearly 2,000 cases of screeners who were sleeping, not following procedures or allowing relatives to bypass security checkpoints. More than 3,000 screeners showed up late, not at all or left the job without permission, GAO reported.

In one instance of misconduct, a security officer left a checkpoint to help a relative check in and then came back with the family member’s bag and allowed it to go around security. A TSA supervisor saw the misconduct and insisted the bag be screened, according to the report. The bag contained “prohibited items” after it was finally screened. The report did not elaborate on the nature of the items in the bag. The screener was eventually suspended for seven days.

The report also cited 56 cases of theft during the three-year span. In an undercover investigation by ABC News in 2012, 10 iPads were left at airport security checkpoints throughout the nation with a history of theft. Nine out of ten were returned, but one TSA officer, who was later fired, denied he stole an iPad when ABC News tracked the device to his home in Orlando.